Try it out risk free 30 day money-back guarantee

Pro-level recovery for everyone Used by pro athletes, coaches & physios

Recover faster & train harder Benefits of a 10min massage in just 30s

Our customers love us Fiver Star 1890 reviews

Try it out risk free 30 day money-back guarantee

Pro-level recovery for everyone Used by pro athletes, coaches & physios

Recover faster & train harder Benefits of a 10min massage in just 30s

Our customers love us Fiver Star 1890 reviews

Returns & Warranty Policy


RETURNS POLICY

We want you to buy with confidence and offer a 30 day money back guarantee if you’re unhappy with your purchase from timtam.tech for any reason. If you purchased from Amazon or any other seller, contact the seller for their return policy.

  • Return Authorization required - email us at support@timtam.tech
  • Provide your timtam.tech order number 
  • Your item(s) must be returned within the first 30 days of your purchase
  • Your item(s) must be received in like new condition in the original, undamaged packaging
  • No restocking fee will be applied to your eligible refund if your authorized return is received within the first 30 days in the condition mentioned above
  • A 25% restocking fee will be deducted from your refund if your item(s) is received after the first 30 days, or if the original packaging is damaged
  • The shipping charges you paid to receive your order will not be refunded 


WHAT YOU HAVE TO DO

  • The item(s) authorized for return must be in its original, undamaged packaging and received in like new condition
  • A Return Authorization is required and can be obtained by emailing us at support@timtam.tech
  • All documents and accessories shipped with the item(s) ordered must be included in the package
  • You are responsible for the cost of shipping the return back to us



WARRANTY POLICY

TT Therapeutics offers a 90 day warranty on our products purchased from timtam.tech and our official Amazon store.  An additional, extended warranty is available for select items on our website and can be purchased when placing your order.  If you purchased from a different seller, contact them for warranty support. Email support@timtam.tech to find out if your item(s) is eligible for an extended warranty.

  • Return Authorization required - email us at support@timtam.tech
  • Your item(s) must be within the first 90 days to be eligible for warranty support 


WHAT YOU HAVE TO DO

  • A Return Authorization is required and is obtained by emailing us at support@timtam.tech
  • Provide your timtam.tech or Amazon order number 
  • The item(s) authorized for warranty support must be received with all originally shipped components and/or accessories
  • The company is responsible for shipping and handling for authorized returns for warranty support.
  • All documents and accessories shipped with the item(s) ordered must be included in the package 


TERMS OF POLICY
 

This product is provided as is without any guarantees or warranty, except as provided herein. In association with the product, our company makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of noninfringement of third party rights. Use of the product by a user is at the user’s risk.

What does this warranty cover?

  • it covers any defects in material within the first 90 days
  • it covers any defects in workmanship under normal use within the first 90 days

What will we do to correct problems?

  • Within the first 90 days, the Company will replace the product, at no cost, for the original purchaser at the discretion of the company

How long does coverage last?

  • 90 days warranty on the product

What does this warranty not cover?

  • Damage of product resulting from negligence
  • Damage of product resulting from unauthorized modification of the product
  • Damage caused by natural disaster
  • Theft or loss of the product
  • Damage of product resulting from misuse